About MateSlots

Who We Are

MateSlots is owned and operated by Stable Tech N.V., registered under No. 160129 at Scharlooweg 39, Willemstad, Curacao. We hold a licence from the Curacao Gaming Authority (licence no. OGL/2024/161/0191), and you can verify our certification through the CGA seal displayed in our footer. Our General Terms and Conditions have been in effect since 15.06.2021, which means we've been welcoming players since 2021 and refining our platform ever since. Our VIP Club Terms and Bonus Terms are updated regularly to keep things fair and transparent for everyone who joins us.

We proudly serve players in Australia and Germany, and our entire site runs in English. Our Terms do note that English is our main operating language, and in case of any translation discrepancy, the English version takes precedence. We've kept things simple by offering just one language option so that nothing gets lost in translation.

Our Gaming Library

At Vegas... wait, at Mate Slots, we've partnered with 208 providers to bring you a staggering 18,971 games. Whether you're into classic Slots, New releases, Instant Win titles, Bonus Buy features, Megaways mechanics, Hold & Win formats, or chasing a life-changing Jackpot, our lobby has something for every mood. Our collection includes heavyweight studios like Pragmatic Play, Evolution, Spinomenal, Fazi, Red Tiger Gaming, KA Gaming, and hundreds more, so you'll rarely play the same title twice.

Here at MateSlots, we also run a dedicated Live Casino featuring 1,806 live games spread across 13 studios, including Evolution, Pragmatic Play Live, Ezugi, Winfinity, and Imaginelive. Our Live Casino is organised into seven sections - Popular, Game Show, Roulette, Blackjack, Baccarat, Poker, and Other Games - so you can jump straight to your favourite table. Our Roulette and Blackjack tables each contribute 5% towards wagering requirements, and our Video Poker options (including live dealer variants) do the same.

What You'll Find in Our Lobby

• Slots, including Megaways, Hold & Win, Bonus Buy and Instant Win titles
• Progressive Jackpot games with full payouts guaranteed, no matter the amount
• Live Dealer tables across Roulette, Blackjack, Baccarat and Poker
• Game Show formats and Other Games for variety
• New releases added regularly from our 208 partner studios

Our MateSlots jackpot section sits within the Slot games menu, and we're proud to confirm that every progressive jackpot win is paid out in full, regardless of standard withdrawal caps. We also run Mystery Drops separately from jackpots, giving you extra chances to land a surprise prize along the way.

Our Bonuses and Promotions

We at Mate Slots love rewarding our players, starting from the very first deposit. Our MateSlots bonus package is worth up to 4,500 EUR/USD plus 250 Free Spins, spread across four deposits with a minimum of 20 EUR/USD each:

• 1st deposit: 100% up to 1,000 + 50 Free Spins
• 2nd deposit: 125% up to 1,000 + 100 Free Spins (code FLASH2)
• 3rd deposit: 75% up to 1,000 + 50 Free Spins (code FLASH3)
• 4th deposit: 50% up to 1,500 + 50 Free Spins (code FLASH4)

All four parts carry 40x wagering. We also run a separate crypto welcome package across three deposits with a minimum of 15 EUR/USD and the same 40x wagering, using codes CRYPT2 and CRYPT3. Beyond the welcome offer, our MateSlots promotions calendar stays busy: Tuesday Reload (code 50BONUS), Thursday Unlimited Free Spins (code WINFS), our Weekend Match-Up (code MATCH), Weekend Free Spins Max (code WEEKEND), and a Third Deposit of the Day bonus (code 75BONUS). We also run a Monthly Reload, Daily and Weekly Cashback, Tournaments, a Referral Program, a Bonus Shop, our Lucky Box, Halloween Calendar, Spooky Season lottery, Fortune Drop lottery, and the RCP Booster.

Our "Mates Way" journey map lets you track your progress and rewards as you play, while Redeemable Comp Points accumulate in the background and can be exchanged in our Bonus Shop. Please note that only one bonus can be active at a time, and our deposit bonuses don't stack with each other.

Our VIP Club

Once you've deposited a total of 2,500 EUR/USD with us, you'll automatically unlock our VIP Club. We've built six tiers - Bronze, Silver, Gold, Platinum, Black and Supreme - each offering increasingly generous perks. Our VIP members enjoy a personal manager who reaches out within 24 hours, reduced wagering requirements, 24/7 VIP support, higher withdrawal limits of 5,000 EUR/USD weekly and 20,000 monthly, and invitations to special events like Formula 1 races, concerts, exhibitions and fashion shows. We also welcome players who'd like to transfer their VIP status from another casino - just reach out and our team will take care of it.

Our Banking Options

We've made deposits and withdrawals at MateSlots as smooth as possible. You can fund your account using Visa, Mastercard, Maestro, Bank Transfer, Apple Pay, Google Pay, Paysafecard, Skrill, Neteller, Interac, Ecopayz, Neosurf, iDebit, MiFinity, Pay4Fun, MuchBetter, or a wide range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin and USDT. All our methods are free of commission and process instantly.

Our withdrawal limits sit at 3,000 EUR/USD per week and 15,000 per month for standard accounts, rising to 5,000 weekly and 20,000 monthly once you reach VIP status. We process most payouts as instant on our payments page, though web wallets can take up to a day and bank transfers run within 3 working banking days. At Mate Slots, we ask that every deposit be wagered at least once before a withdrawal request, and we only require third-party payment checks or extra verification when something looks unusual - keeping the process fair for everyone.

Our Commitment to Fair Play

We take compliance seriously. Our platform is restricted in a long list of jurisdictions where online gambling isn't permitted, and we carry out KYC checks to confirm every player's identity. If we can't reach a customer within two weeks of a withdrawal request, we lock the account as a protective measure, and winnings may be withheld if verification isn't completed within 40 days. We also prohibit the use of VPNs to bypass provider restrictions - our goal is to keep MateSlots a safe, well-regulated environment for every genuine player.

Our Customer Support

Our support team is available around the clock, and we're proud to say there's no bot involved - just real staff ready to help you in our live chat. Whether you have a question about a bonus code, a withdrawal, or how our Slots contribute to wagering, we're here for you.

• Live Chat: Available 24/7
• Email: support@mateslots.com
• Help Center: FAQ available on our website